The vessels Internet security settings / Firewall might be blocking some web pages required for the App. 


Please ask the Ship Managers IT department to 'whitelist' the following URL's: 


Crew Companion
  First Party URLs
  •     https://keycloak.marlowgroup.io - Authentication
  •     https://ps-auth.marlowgroup.io - Authentication
  •     https://crew.marlowgroup.io - WebAccess
  •     https://cca.marlowgroup.io - Mobile API
  •     https://marlow-navigation.com - News

  3rd Party URLs (Requiered)
  •     https://fonts.gstatic.com/s/roboto - Fonts
  •     https://crewcompanion.freshdesk.com - Support
  •     https://www.surveymonkey.com/r/crewcompanion - Surveys

  3rd Party URLs (Referenced)
  •     https://kmstc.org/
  •     https://www.medicoguide.no
  •     https://learning.maritime-training-solutions.com
  •     https://app.oceantg.com/
  •     https://umtc.com.ph/
  •     https://www.marlow.ru/
  •     https://www.missiontoseafarers.org/