Dear Valued Seafarer, to better serve your needs we have moved all FAQ articles to the following new site: https://helpdesk.marlowgroup.io/help/
This will be the new 'one stop shop' for such information moving forward.
Here you will continue to find all essential and helpful information for:
- CrewCompanion
- Ocean Learning Platform
- Moodle
Please review all applicable FAQ's. Usually, these will explain how to resolve most common concerns, easily and quickly.
However, If a problem persists or for general feedback, you may contact our support team by sending your message to the following email address: feedback.app@marlowgroup.com
Please remember to include the following information:
a) your full name
b) your Marlow ID
c) a short description of the issue
d) Any supporting documentation that might be helpful (such as screen shots etc.)
A support ticket will be raised and one of our support team will get back to you in due course.