GENERAL INFO & SUPPORT

Information and support about personal detail and technicalities in the Crew Companion App

Are my CrewCompanion (web / App) accounts linked?
Yes.  The same login credentials apply to both versions of CrewCompanion (web and App).   Social Login (Preferred) Login via Google, Facebook...
Mon, 29 Jul, 2024 at 3:11 PM
How do I add or update my nominated NOK (Next of Kin) via CrewCompanion?
Your 'next of kin' can added, updated or replaced at anytime via either the mobile App or web version of CrewCompanion.  Please review the below ins...
Tue, 30 Jul, 2024 at 2:53 PM
The details in my account are not correct / need updating
Please contact your local manning agency or crew manager. They will update your details and you will then see these changes in the App. All Marlow agenc...
Fri, 13 Nov, 2020 at 12:12 PM
I cannot see the flights / details of my next assignment
Please contact your local manning agency or crew manager. They will update your details and then you will see these changes in the App. All Marlow agenc...
Fri, 13 Nov, 2020 at 12:12 PM
I cannot see my previous working clothes records
At the moment, the App only shows these records for your present/current assignment. Historical records are not shown.
Wed, 21 Apr, 2021 at 4:30 PM
Payslips / Wage Records
Presently, the App only displays wage records for the last 12 months.  In the future, we plan to make all historical records available. 
Wed, 21 Apr, 2021 at 4:31 PM