APP FEATURES

Special App features - general information and how to use

How do I see the location of the vessel I am joining?
From home page click 'see more', on the vessel. Then click the symbol shown in below image.
Thu, 21 Mar, 2024 at 12:04 PM
How do I use the fingerprint & facial recognition login (biometric feature)?
Steps to enable biometrics: Login using your Marlow ID and personal password as normal (user already signed up) The App will ask you to set a security pa...
Mon, 16 Nov, 2020 at 3:15 PM
Sharing / emailing documents through Crew Companion App
Simply slide left to share/download the document.   
Thu, 21 Mar, 2024 at 12:09 PM
How do I access and update my pre departure checklists?
You can access both the Pre-Departure document checklist and your own Custom / Personal checklists via the main menu  Pre-Departure document check...
Thu, 21 Mar, 2024 at 10:32 AM
I am serving on a vessel covered by a union agreement? Can I access my CBA (Collective Bargaining Agreement)?
If the vessel you are joining is covered by a union agreement, you can access the applicable CBA (Collective Bargaining Agreement) via the landing page of o...
Fri, 15 Mar, 2024 at 12:39 PM
How do I refresh the data on the screen to check for updates?
In order to refresh the data, please swipe down from the top of the screen as shown in the attached video.  Alternatively you can log out and back in ag...
Fri, 20 Oct, 2023 at 8:29 AM