Download the App from the Google Play store:
a. You can either search for or
b. the following direct link: Click here to download
Note: The App is only available for Android version 6 and above
Sign Up for an CrewCompanion Account
The rest of this guide assumes you have the Marlow CrewCompanion App already installed.
If you have already registered in the past for the application, you can skip this section. If you do not know your password anymore follow the password reset guide: Rest Password
Step 1: Start Sign Up Process
Open the Marlow CrewCompanion App and Create new Account.
Step 2: Enter Personal Data
Enter your Employee ID and Email. Be aware that if you have changed in the past your email address, you must inform Marlow Navigation to update your record accordingly. Press Register to continue.
After confirming your data, you should see a pop-up informing you about the next steps. The application will return to the login screen shown in step 1.
Step 3: Check your email account
You will receive an email from us with the subject Your Marlow CrewCompanion Account Registration. This contains your employee ID and an 8-character password, which you will need to enter in the Marlow CrewCompanion application in the next step.
Note that this password will expire 14 days after it was sent to you. If the password has expired, please contact our support team at firstname.lastname@example.org for assistance.
Note: If you cannot find the email in your inbox, please check all other folders including your Spam and Deleted Items folders. For further guidance, please read the article: No email received during initial registration
Step 4: First time login
Return to the Marlow CrewCompanion App and enter the Employee ID and Password shown in the email. Optional you can set the “Remember my employee id” to simplify consecutive logins to the application. Proceed with the Sign in button once you have entered the information.
Step 5: Set your own password
The App will prompt you to create a new personal password. This will be the password you will use to log into the App from now on onwards.
Ensure that your new personal password it is at least 8 characters long, contains at least one capital & lower case letter, and one symbol (!@#$%^&*), and that both entries are identical.
If the password is OK, the Create button will become active. Press it in order to save your new password.
After successfully saving the new password, you will be returned once more to the login screen where you can now login with your Employee ID and your own Password.
Step 6: Security Lock
After the first login the CrewCompanion App will ask you to set a 4-digit security passcode. Once you have set your passcode, you are good to go!
If your device supports fingerprint or face recognition, you can enable these features via the Setting menu